Ensombl Advice Australia

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#100 Celebrating with Naomi Christopher

Thu, 27 Sep 2018 02:02:20 -0000

Pop the virtual champagne – XY Adviser celebrates its 100th podcast episode - and what a ride it's been! We invited XY legend Naomi Christopher (@naomi_midwinter) into the studio to reflect and reminisce on early podcast episodes, the modern adviser conference and the day the XY Adviser idea was born.

We also discuss how the XY community has evolved thanks to incredible peer to peer engagement (shout out to XY champion Dylan Martin) and give insights into what it's like to moderate a group of 2,500 + professionals.

We look at how far advice has come, where it's headed and how the XY Community is going to help it get there. And in light of everything going on in the industry, Ben poses the question – in 12 months from now, will more or less people have a financial adviser?

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#99 QROPS Explained, MDA Changes and Best Interest Duty with Adam Turk

Thu, 20 Sep 2018 00:00:00 -0000

There has been plenty of discussions as well as some confusion in the XY community around QROPS. What is it (really) and how do we help our UK expat clients in this space compliantly? So to go beyond just the nuts and bolts of it all, we went straight to the source and invited Adam Turk (@adamdturk) – UK Expat and CEO of Harbourside Capital (www.harboursidecapital.com.au/) into the studio to give us the lowdown.

Aside from getting the 'everything you need to know about QROPS' spiel, this episode also explores (and debates) Best Interest Duty, holistic advice against vertical integration, important changes coming for anyone using an MDA and Adam's take on passive investing.

Let the debate begin….

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#98 Behavioural Finance and Business Efficiencies vs Hiring Staff with Chris Bates

Thu, 13 Sep 2018 00:00:00 -0000

Chris Bates (LI: /christopherbates/) is one half of the brains behind new property podcast 'The Elephant in the Room' (www.theelephantintheroom.com.au/) which has already seen up to 300 downloads per day. It's not your typical property podcast with Chris focusing on what buyers and sellers should and shouldn't do, whether or not we should trust real estate agents and how to play the 'auction' game.

In this episode, Chris (Director and Adviser of Wealthful - www.wealthful.com.au/) sits down with Ben and Clayton to discuss how his podcast has become an education piece for his clients, the impact and importance of behavioural finance (did someone say cognitive minimalism?), how Chris is streamlining his business processes before looking to hire and why staffing is such a pain point for new(ish) self-employed advisers.

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If you've popped into the XY Adviser Facebook Group recently, you'd know that education is one of the most talked about topics going around. Which is why we've created the XY Adviser platform giving advisers the tools and strategies they need to become a modern adviser.

If you're an industry expert with a solution that can affect significant change in the way an Adviser does their job, please put together an application at www.xyadviser.com or email contact@xyadviser.com for more information.

#97 Crushing the Young (and Female) Adviser Stereotype with Hayley Pearse

Thu, 06 Sep 2018 00:00:00 -0000

Hayley Pearse (@hayleycpearse) of Caboodle Financial Services (www.caboodlefs.com.au) is the 'knowledge sponge' and go-getter Associate Adviser turning what her clients often perceive as complex, into simple and easy to understand conversations. She's a former CSO and Compliance Officer who knows more than a thing or two about building strong and authentic client and business relationships.

In this banter-filled episode, Hayley highlights the benefits a solid support staff network can have in your business (shout out to Hilary at Caboodle), how Hayley breaks down the barriers that comes with being a young female adviser and how she is using email automation to nurture Caboodle's large client database.

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#96 A Deep Dive into the Superannuation Landscape with Michael Houlihan

Thu, 30 Aug 2018 00:00:00 -0000

Michael Houlihan (LinkedIn: /michael-houlihan-2a24b818) is a guy who definitely doesn't know how to sit still. He's the CEO of Mainstream Superannuation Services – a Superannuation Administration House, CEO of a small industry super fund, part owner of a Financial Planning firm and Director of a Research Firm, and that's just his professional life.

He's a wealth of knowledge in the finance space, which is why we sat down with Michael for a deep dive discussion into the history, the differences and the future of industry and retail funds, how to raise consumer engagement around super, why he believes the superannuation landscape will look vastly different in five years, passive vs. active investing and Michael's process for choosing appropriate direct investments.

This episode is certainly relevant to all advisers and highlights some thought-provoking ideas and opinions on a wide range of topics.

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If you're an industry expert with a solution that can affect significant change in the way an Adviser does their job, please put together an application at www.xyadviser.com or email contact@xyadviser.com for more information.

#95 Starting a B2C Podcast with Adviser turned Broker Marcus Roberts

Thu, 23 Aug 2018 00:05:26 -0000

Since pivoting from financial advice into a more permanent mortgage broking role, Marcus Roberts (@mrmarcusroberts) of Brighter Finance (www.brighterfinance.com.au) is the co-creator and co-host of the new Sydney Property Insider podcast (www.sydneypropertyinsider.com.au). A B2C podcast created with the intentions of providing property purchasing advice without the hard sell (no off-the-plan spruiking here!).

This episode is one part stand-up comedy and one part thought-provoking discussion with Marcus sharing the process, the costs and considerations of setting up a new B2C podcast in the finance space, why he chose a podcast over blogging and why he shifted from Advice to Mortgage Broking (and is killing it in the referral space).

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#94 Self-Licensing and How Not to Get Sued with Jaime Lumsden Kelly

Thu, 16 Aug 2018 00:00:00 -0000

She's been dubbed the 'Walking Corporations Act', and has been on the pulse of Financial Services regulation since the beginning of the AFSL. So, if you're thinking about self-licensing or if the regulator ever comes knocking, Jaime Lumsden Kelly (@jaimelumsdenkel), Solicitor Director from The Fold Legal (www.thefoldlegal.com.au) is who you'll want to call.

In this episode, Clayton and Jaime discuss what self-licensing is, how it works and everything you need to consider if you're thinking of going down the independent path. Jaime gives examples of how some Advisers have come unstuck, the risks associated with self-licensing and what she believes is the root cause of conflict between ASIC and Advisers (and how we might fix it).

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#93 Drew Davison on Taking Real Estate Tech From Idea to Market

Thu, 09 Aug 2018 03:14:34 -0000

Like most entrepreneurial journeys, Drew Davison's (LinkedIn: drew-davison-b0013aba/) began when he saw a huge pain point for agents in the digital marketing of real estate. This led to his light bulb moment on a beach in October 2013 where B4 Real Estate (www.b4.com.au) was born; a piece of tech now being dubbed the 'Tinder of Real Estate'.

This episode is a deep dive and step by step discussion into the long and arduous, but rewarding journey of bringing a real-time property app to market. Drew reflects on things he would do differently and how he used an out-of-the-box marketing strategy to make noise in a market dominated by two giant players.

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#92 Chris Muddell on the Benefits of Authenticity in the Workplace, Advice and Sales

Thu, 02 Aug 2018 00:00:00 -0000

From the humble beginnings of a ten-person startup in 2010, to now being one of the Australia's fastest growing companies with 700 + staff, ex-financial planner and devoted family man Chris Muddell (LinkedIn: chris-muddell-41132a14/) has been at the forefront of growth and sales at Employsure (www.employsure.com.au) – an innovative external HR solution for small businesses.

Chris' authentic approach to building relationships and helping SME's create rock solid employment relations is phenomenal. This episode is full of great banter and plenty of insights as Chris educates the XY team on how to nurture employees to be self-starters, why setting expectations during the employee on boarding process is crucial and how to authentically integrate a sales mentality as an adviser.

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#91 Vince Scully on Building an Ascending Transaction Model in Financial Advice

Thu, 26 Jul 2018 00:00:00 -0000

Vince Scully (LinkedIn:/vincescully) is the Financial Adviser, Author and Chief Sherpa at LifeSherpa (www.lifesherpa.com.au) who, with the use of just one personality profile, can instantly understand the psychological traits of his clients and is able to translate their life goals into financial goals while managing their emotional journey along the way.

How does Vince successfully use lead generation tactics? What are the conversion rates really like? And what led him to start a business targeting the 80% of Australians who do not seek financial advice? Clayton and Adrian drill down on all of this with Vince and much, much more...

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If you've popped into the XY Adviser Facebook Group recently, you'd know that education is one of the most talked about topics going around, which is why we've created the XY Adviser platform giving advisers the tools and strategies they need to become a modern adviser.

#90 Ryan King on Behavioural Psychology and Amazing Value Adds in Financial Advice

Thu, 19 Jul 2018 00:00:00 -0000

After stepping out of the Military and falling into insurance sales by accident, Ryan King (LinkedIn:/ryan-king-announcer/) of the Announcer Group (www.announcer.com.au) is an energetic and passionate financial adviser now making some serious waves in the industry.

In this comical and down to earth discussion with Clayton and Ray of XY Adviser, Ryan opens up about his transition into Financial Services, how a research paper shaped his niche clientele, why understanding behavioural psychology is important for effective client communication and what it means to be a great adviser.

With plenty of insights and practical takeaways, there's sure to be something in this discussion today that you can implement in your business tomorrow.

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#89 Paul Mann on Why Financial Services is So Convoluted in Australia

Thu, 12 Jul 2018 00:00:00 -0000

If you're interested in getting Paul Mann's accurate crystal ball reading on where the financial advice industry is headed… unfortunately, you won't get that here. What you will get instead is, an at times heated and opinion fuelled discussion between Paul, Clayton and Adrian on just about every topic in financial services that has Paul asking why this industry is so convoluted?

If FASEA, the Royal Commission, dealer groups, self-licensing, corporate superannuation, the Productivity Commission, fee for service or insurance has ever been even just a blip on your financial radar, schedule an hour in your calendar and give this episode your full and undivided attention.

Paul Mann is the principal and adviser of True Direction Financial and an innovator and thought leader in Financial Services. You can connect with him via LinkedIn (/paul-mann) or through his website www.truedirection.com.au.

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#88 Andrew Shakespeare on the Transition to Holistic Financial Advice

Thu, 05 Jul 2018 00:00:00 -0000

You've heard the term 'holistic advice', but what does it actually mean and how do you shift yours or your boss' way of thinking to adopt this more modern approach to financial advice?

Andrew Shakespeare (@ajshakey82) of The JSA Group (www.jsagroup.com.au), and 2010's AFA Rising Star Award Winner leads a team of financial professionals who are consistently looking beyond client's investment returns and super balances to develop strategies that are far more meaningful and valuable to their client's wealth and wellbeing.

In this short and sweet episode with Ben and Clayton, Andrew explains why he rarely starts with traditional financial planning concepts in the first meeting, how he prices initial and ongoing advice, how to attract organic referrals and why it's conversations like this one that are important ones to be having in light of the Royal Commission and the future state of financial advice.

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#87 Natasha Hawker on Hiring, Managing and Firing Employees in Financial Services

Thu, 28 Jun 2018 00:00:00 -0000

Advisers don't start a financial planning business purely to take on and manage employees. But growth often requires more people, so how do you master the hiring, managing and firing of staff within your business? Enter Natasha Hawker (@NatashaHawker) of Employee Matters (https://www.employeematters.com.au/)

The proof that Natasha is a HR guru is seen in the sheer number of topics she covers in this in-depth discussion with Clayton, Ben and special guest host Dean Holmes. The fact that she's hired, managed and fired over 15,000 people in her career is another indication of her expert status when it comes to attracting the best staff and maintaining employee longevity.

Natasha explains why there's been a shift in the hiring market, how to nail the interview process and hire great talent, how to set new employees up for success, legal responsibilities that employers may not even be aware of and much, MUCH more.

Show Notes:

Winning the War on Talent Ebook - http://bit.ly/xypodcast87-1

Employee Metrics Mini Survey - http://bit.ly/xypodcast87-2

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This podcast has been brought to you by Sunsuper (www.sunsuper.com.au), one of the country's fastest growing profit for members super funds with more than one million members and $49 billion in funds under management. They're committed to providing advisers with a timely service, flexible products and innovative member services.

#86 Vik Sundar on Harmonising Estate Planning and Financial Advice

Thu, 21 Jun 2018 00:00:00 -0000

Whoever said you can't rule from the grave, never met Vik Sundar (LinkedIn:/viksundar) of Chamberlains Law Firm (www.chamberlains.com.au) – the country's fastest growing legal firm in Australia. Vik is Canberra's leading Tax and Estate Planning lawyer who works closely with Financial Advisers to ensure their client's assets, estates, businesses and families are protected when they're gone and while honouring their wishes.

With a special guest appearance from Shaun Green (LinkedIn:/shaungreen1) of Spark Partners (www.sparkpartners.com.au); Vik explains how he successfully integrates the estate planning process with advisers and their clients, what his one piece of advice is for young advisers looking at buying into a business and whether robo advice is changing the Financial Planning and legal space… yet.

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